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Behavioural
Our behavioral services are dedicated to supporting individuals in staying at work or successfully returning to the workplace by addressing psychological challenges. Through personalized guidance and structured interventions, we help individuals rebuild functional capacity, boost self-efficacy, overcome barriers, and develop coping strategies for a smooth workplace transition.
Medical
Our medical interventions provide assessments and tailored strategies to address health concerns, to support individuals in staying at work or returning to work.
Physical
Our physical services are designed to enhance functional abilities, supporting individuals in maintaining their roles at work or successfully returning to the workplace. Through comprehensive assessments of function, job demands, and ergonomics, we develop tailored interventions that promote workplace sustainability and long-term well-being.
Vocational
Our vocational services assess transferable skills and provide targeted support for a successful return to work. We help individuals identify strengths, explore career options, and develop job search strategies for sustainable employment.

Cognitive Abilities Evaluation

An assessment of cognitive strengths and challenges to support workplace success.
What it is

A professional assessment of cognitive strengths and challenges completed by an Occupational Therapist. This evaluation provides a clear picture of an individual’s functional abilities and limitations, offering strategies to improve workplace productivity. It also identifies discrepancies between reported and actual abilities to support targeted return to work and vocational planning.

WHAT YOU GET

A detailed report with measurable cognitive abilities, actionable strategies, and tailored recommendations for improving workplace performance, supporting individuals in staying at work, and/or ensuring a safe return to work process.

WHEN TO USE THIS SERVICE
  • Cognitive challenges are impacting workplace function.
  • Clear abilities and limitations are needed for return to work planning.
  • Discrepancies in reported and actual abilities exist and cognitive function is unclear.
INFORMATION NEEDED
  • Vocational goals and cognitive job demands.
  • Known cognitive, physical, or psychological restrictions.
  • Employer willingness to accommodate restrictions, limitations and or modified duties.

Employability Training Plan

Develop a plan for short- or long-term training to enhance job readiness.
What it is

A personalized training plan based on vocational assessments or transferable skills analysis. The plan includes details on recommended programs, costs, durations, and expected outcomes, focusing on local or convenient options for the individual.

WHAT YOU GET

A clear roadmap with training recommendations and the option for program monitoring to ensure progress.

WHEN TO USE THIS SERVICE
  • Training is needed for job readiness.
  • Customer requires cost and duration details.
  • Programs must align with job goals.
INFORMATION NEEDED
  • Specific training requirements.
  • Customer approval for customized programs.
  • Target goals and timelines for training.

Ergonomic Assessment

Evaluate job tasks and workstations to ensure safety and comfort.
What it is

A detailed evaluation (on-site) of job tasks, workstations, and ergonomic setups to align workplace demands with an employee’s physical abilities. This service provides actionable insights to improve safety, reduce injury risk, and enhance comfort for individuals returning to work or those needing preventive measures to remain at work.

WHAT YOU GET

Comprehensive recommendations for ergonomic adjustments, modifications to workstations, and equipment changes to promote health, productivity, and safety in the workplace.

WHEN TO USE THIS SERVICE
  • To address existing ergonomic issues.
  • Workspace requires adjustment for return to work.
  • Preventative measures are needed for an individual or for teams (i.e. company move).
INFORMATION NEEDED
  • Employer contact and site details.
  • Job description and workstation setup.
  • Authorization to access the workplace.

Expedited Investigative Diagnostic Testing

Coordinate timely medical tests to prevent treatment delays.
What it is

A service to expedite access to diagnostic tests, such as CT scans, X-rays, MRIs, or EMGs, to support timely diagnosis and treatment. This reduces delays that could prolong recovery or stall effective case management and return to work. This service can also assist with prevention, stay-at-work initiatives and employment sustainability.

WHAT YOU GET

Swift access to required medical diagnostic tests, allowing for prompt diagnosis and treatment planning to optimize recovery.

WHEN TO USE THIS SERVICE
  • Test delays hinder treatment.
  • Diagnosis is pending investigative results.
  • Extended wait times impact recovery and return to work.
INFORMATION NEEDED
  • Specific test required.
  • Referral context and test purpose.
  • Authorization for expedited testing.

Functional Abilities Evaluation

Evaluate physical abilities to support: safety at work support job matching, return to work planning or vocational adjustments.
What it is

An objective, one- or two-day assessment measuring physical abilities and limitations such as range of motion, strength, dynamic and static work demands, coordination and functional activities. This service identifies an individual’s functional abilities and limitations, providing clarity for preventative measures, safe return to work planning, vocational adjustments, or identifying alternative roles.

WHAT YOU GET

A clear, detailed report of physical abilities and limitations, with recommendations for workplace re-integration, accommodations, or alternative job placements.

WHEN TO USE THIS SERVICE
  • Physical limitations hinder work readiness.
  • Job-specific assessments are needed.
  • Clarity on functional abilities is required.
INFORMATION NEEDED
  • Type of FAE (general or job-specific).
  • Job-specific physical demands or analysis.
  • Medical clearance for cardiac history (if needed).

Independent Medical Evaluation

Obtain an independent medical opinion to support recovery planning and case management planning/decision making.
What it is

A comprehensive assessment conducted by an independent specialist to clarify diagnosis, treatment, or recovery concerns. It provides objective insights to address prolonged recovery or conflicting medical opinions.

WHAT YOU GET

An expert medical evaluation with actionable recommendations for diagnosis, treatment plans, and/or recovery improvements, including documented restrictions and limitations.

WHEN TO USE THIS SERVICE
  • Diagnosis clarity is required.
  • Recovery is prolonged or unclear.
  • Conflicting medical opinions exist.
INFORMATION NEEDED
  • History of current condition and treatment.
  • Referral details and goals.
  • Authorization for independent evaluation.Others were also interested in: (3 services).

Job Search Assistance & Monitoring

A 6-week, 12-hour program offering personalized job search support.
What it is

A 6-week program designed for the independent job seeker who requires orientation to the job search process in searching for suitable alternative employment but does not require in-depth training/support.

WHAT YOU GET

Assistance in job search efforts and applications, interview preparation, ongoing search effort monitoring, and job leads.

WHEN TO USE THIS SERVICE
  • Job goals are identified.
  • Individual has independently begun job search.
  • Support is required to enhance job search.
INFORMATION NEEDED
  • Internet and computer access confirmation.
  • Target job roles or industries.
  • Preferred wage or salary range.
  • Commitment to regular documentation of job search efforts.

Job Search Light

Provide basic job search guidance for independent job seekers.
What it is

A three-week, 6-hour program designed for individuals with defined occupational goals. Sessions focus on resume preparation and interview skills, offering minimal but targeted support for independent job searching.

WHAT YOU GET

Essential tools to help job seekers start their search with confidence and direction with a focus on resume preparation and interview skill development.

WHEN TO USE THIS SERVICE
  • Individual is independent and computer literate.
  • Clear vocational direction is established.
  • Minimal guidance is sufficient for job search success.
INFORMATION NEEDED
  • Internet and computer access confirmation.
  • Vocational target and goals.
  • Expected wage or salary preferences.

Job Search Training Program

Build essential skills for conducting an independent job search.
What it is

A six-week, 12-hour program that teaches job search skills such as resume writing, interviewing, and networking. The program can be customized to meet specific needs, focusing on skill-building rather than direct job placement.

WHAT YOU GET

Training in resume creation, interview strategies, and accessing hidden job markets to enhance job search independence.

WHEN TO USE THIS SERVICE
  • Skills training is needed for job readiness.
  • Individual has identified clear job goals.
  • Support is needed to strengthen job search strategies.
INFORMATION NEEDED
  • Internet and computer access confirmation.
  • Areas of focus (e.g., resume only).
  • Target job roles or industries.
  • Preferred wage or salary range.

Labour Market Survey

Research job availability, wages, and trends to aid career planning.
What it is

A customized report that gathers industry-specific data, including job availability, pay rates, and training requirements. This research supports vocational assessments and helps identify suitable job opportunities.

WHAT YOU GET

Clear insights into job markets, including demand, wages, and employment conditions, tailored to individual needs.

WHEN TO USE THIS SERVICE
  • Job availability information is needed.
  • Wage expectations must be determined.
  • Occupational trends require detailed analysis.
INFORMATION NEEDED
  • Specific focus areas (e.g., wages or training).
  • Approval for survey hours or costs.
  • Target occupations or industries.

Living Care Benefits & Plan of Care

Assess long-term care needs based on physical and cognitive capabilities.
What it is

A home-based assessment of an individual’s daily living skills, including activities like dressing, bathing, and medication management. Conducted by regulated health professionals, it identifies areas requiring assistance and evaluates eligibility for long-term care benefits.

WHAT YOU GET

A detailed report outlining dependency levels, daily living support needs, and eligibility for benefits, with an optional follow-up plan of care.

WHEN TO USE THIS SERVICE
  • Individual has cognitive or physical deficits.
  • Assistance is needed for daily living tasks.
  • Long-term care eligibility is being determined.
INFORMATION NEEDED
  • Power of Attorney details, if applicable.
  • Medical history or condition information.
  • Current level of independence in daily activities.

Mental Health Reactivation Program

Restore and strengthen mental and physical stamina for a sustainable return to work.
What it is

A fully customizable 8-session program designed to address barriers to returning to work and helps individuals return to a healthy lifestyle. Through individualized support, it promotes mental and physical recovery, helping individuals move past a disability mindset. Weekly sessions with a Reactivation Consultant guide individuals develop coping strategies, addressing influencing factors and restoring function for long-term success.

WHAT YOU GET

A personalized rehabilitation program based on an initial assessment, with ongoing one-on-one support to resolve barriers and achieve a successful return to a healthy lifestyle, including work.

WHEN TO USE THIS SERVICE
  • Barriers prevent return to work.
  • An entrenched disability mindset exists.
  • Physical and psychological stability is confirmed.
INFORMATION NEEDED
  • Vocational goals and job availability.
  • Barriers affecting return to work.
  • Employer willingness to accommodate restrictions, limitations and or modified duties.

Pharmacogenetic Testing (PGx)

Personalize medication plans using genetic testing for improved outcomes.
What it is

A genomic test that identifies how an individual processes medications, focusing on over 100’s of drugs commonly used for conditions such as Mental Health, Pain Management, Heart Health, and Digestive Health The test ensures safe, effective prescriptions with minimal side effects.

WHAT YOU GET

Genetic insights that guide medication choices, reduce trial-and-error prescribing, and improve adherence. Pharmacogenetic Testing (PGx) aids in faster recovery, reduces disability durations, minimizes side effects, and improves treatment adherence.​

WHEN TO USE THIS SERVICE
  • Poor response to current medications.
  • Side effects or safety concerns exist.
  • Safe combinations of drugs are needed.
INFORMATION NEEDED
  • Medical history.
  • Current and past medication history.
  • Health condition or diagnosis.

Physical Demands Analysis

A tool that analyzes physical job requirements to evaluate suitability and support return-to-work planning.
What it is

A comprehensive analysis of the physical requirements for specific jobs, detailing tasks, physical requirements, environments, tools, and protective equipment. This service can assist with identifying whether job demands align with an individual’s physical capabilities or restrictions.

WHAT YOU GET

An in-depth report outlining job demands and requirements, aiding in job placement, accommodation planning, or vocational adjustments.

WHEN TO USE THIS SERVICE
  • Detailed physical job requirements is required for planning.
  • Assess job alignment with employee abilities.
  • Support referrals for job-specific Functional Abilities Evaluations.
INFORMATION NEEDED
  • Employer contact and assessment site details.
  • Complete job description and tasks list.
  • Authorization for workplace access.

Psychiatric Assessment

An expedited assessment by a psychiatrist to guide mental health treatment with a focus on return to work.
What it is

Individuals affected by mental health issues often struggle to access the care of a psychiatrist and wait multiple months for their first appointment. DMI can expedite a psychiatric assessment with a psychiatrist who will collaborate with the treating physician, confirm diagnosis, provide treatment recommendations, including medication management.

WHAT YOU GET

Expedited psychiatrist assessment report including recommendations of treatment options, with a lens on return to work.

WHEN TO USE THIS SERVICE
  • The individual is waiting for a psychiatric consultation.
  • Unclear diagnosis impacting the recovery.
  • Treating physician has difficulty optimizing the treatment plan, including medication.
INFORMATION NEEDED
  • History of current medical condition and background.
  • Context of the referral.
  • Please contact DMI to discuss the appropriateness of the service for the individual.

Return to Work Counselling Program

Counselling to address mental health challenges to assist individuals stay at work or return to work.
What it is

A nine-week program (with an option for a five-week program) designed to address workplace barriers caused by mental health challenges. Delivered by counsellors experienced in vocational rehabilitation, the program helps individuals overcome personal or work-related obstacles, build confidence, and regain motivation.

WHAT YOU GET

Practical strategies and counselling to address challenges, increase self-efficacy, and facilitate staying at work or a smooth re-entry to work.

WHEN TO USE THIS SERVICE
  • Mild to moderate mental health functional limitations.
  • Current work absence or difficulty with return to work/stay at work. ​
  • Cognitive limitations appear to extend over time despite stabilization of the medical condition.
  • Workplace conflicts hinder return to work.
INFORMATION NEEDED
  • Psychological diagnosis and treatment history.
  • Workplace barriers or conflicts.
  • Functional limitations affecting return to work.

Substance Use Disorder Coordination

Our experts will assist you through the complex process of identifying the appropriate substance use services to meet your needs and budget.
What it is

A comprehensive tailored program supporting employees and employers dealing with substance use disorders. The service facilitates seamless coordination of assessments, treatment plans, and monitoring while ensuring open communication between all stakeholders, promoting recovery and safe workplace reintegration.

WHAT YOU GET

Full coordination of substance use assessment, treatment, recovery progress monitoring, and supported return to work planning including recommendations for safety sensitive duties.

WHEN TO USE THIS SERVICE
  • Substance use creates barriers to stay at work and or return to work.
  • Appears to be a delay with the employee receiving timely treatment.
  • The current treatment plan does not appear optimized.
  • Employee’s role involves public or workplace safety.
  • Employee is motivated to engage in recovery.
INFORMATION NEEDED
  • Confirmation the employee is aware of the referral and confirmation of employee motivation.
  • Brief summary of medical history and treatment plan (if known).

Transferable Skills Analysis

An evaluation of work history, skills, and education to identify suitable alternative job options.
What it is

The Transferrable Skills Analysis (TSA) evaluates the individuals’ vocational profile to determine alternate occupations. This analysis considers work history, past skills and training, restrictions and limitations to employment, and education history.

WHAT YOU GET

Recommendations for suitable occupations and potential training needs, including local and national wage information and labour market demand information.

WHEN TO USE THIS SERVICE
  • To assist with identifying alternative occupations.
  • To assist with Change of Definition planning or career planning.
  • To assist with identifying alternative occupations outside of the individual’s current organization.
INFORMATION NEEDED
  • Clearly identified hourly wage range.
  • Notification to the individual that the service will be conducted.
  • Summary of education, training, transferable skills, employment history, and restrictions and limitations.

Vocational Evaluation

An in-depth assessment of aptitudes and abilities for identifying alternate career paths.
What it is

An in-depth, in-person or virtual, assessment of aptitudes and abilities (using a battery of standardized testing) for identifying alternate career paths. This evaluation will go through past employment experience, training, education, and wages to identify applicable occupation alternatives.

WHAT YOU GET

A comprehensive vocational report confirming an individual’s interests, aptitudes, and vocational and training potential, providing evidence-based recommendations for suitable employment options. This report supports career planning, disability claim management, vocational rehabilitation, and aids in meeting wage expectations.

WHEN TO USE THIS SERVICE
  • Alternative occupations need to be identified.
  • Individual has limited education or work history.
  • Individual was a high-wage earner.
INFORMATION NEEDED
  • Clearly identified hourly wage range.
  • Statement of medical restrictions and limitations.
  • Summary of education and employment experience.

Workplace Facilitation

Facilitate conflict resolution between an employee and employer, improving communication and relationships to support employment sustainability and or a return to work.
What it is

A service designed to resolve workplace disputes such as communication issues, performance conflicts, or team disagreements. Using a collaborative approach, a trained facilitator ensures both parties are heard and guides them toward mutually acceptable solutions.

WHAT YOU GET

Confidential, facilitated discussions that clarify interests, resolve conflicts, encourage accountability and improve workplace relationships, supporting employment sustainability and a timely return to work.

WHEN TO USE THIS SERVICE
  • Conflicts create return to work barriers.
  • Effective communication is lacking.
  • Both parties agree to participate.
INFORMATION NEEDED
  • Nature of the workplace conflict.
  • Confirmation of both parties’ awareness.
  • Agreement to engage in facilitation.

Worksite Accommodation Assessment

Identify workplace barriers and recommend adjustments for employee success.
What it is

An on-site assessment conducted by an Occupational Therapist to identify barriers preventing employees from meeting job requirements. It offers tailored recommendations for workplace modifications, equipment adjustments, or task restructuring to ensure a safe and sustainable return to work.

WHAT YOU GET

A thorough evaluation with practical, job-specific recommendations for reducing barriers, improving safety, and facilitating successful reintegration.

WHEN TO USE THIS SERVICE
  • Complex job demands, and or restrictions and limitations create barriers.
  • Assistive equipment may be required.
  • Workplace modifications are necessary.
INFORMATION NEEDED
  • Employer and site contact details.
  • Job description and task requirements.
  • Authorization for site evaluation.